Terms of service

Terms of Service

Terms of Service

Welcome to Cozelle. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Acceptance of Terms

By using this website, you agree to comply with these Terms of Service, our Privacy Policy, Shipping Policy, and Return & Refund Policy.

2. Products & Pricing

  • We make every effort to display accurate product descriptions, images, and prices.
  • Due to differences in screen settings, actual product colors may vary slightly.
  • Prices are listed in Pakistani Rupees (PKR) and may change without prior notice.

3. Orders

  • All orders are subject to acceptance and availability.
  • We reserve the right to cancel or refuse any order in cases of pricing errors, suspected fraud, or product unavailability.
  • Customers are responsible for providing accurate billing and shipping information.

4. Payments

We accept secure payment methods available on our website, including Cash on Delivery (where available) and other approved payment options.

5. Shipping

Shipping charges and delivery times are governed by our Shipping Policy.

  • Orders up to Rs. 1,998 are charged Rs. 250 for shipping.
  • Orders of Rs. 1,999 or above qualify for Free Shipping across Pakistan.

6. Returns & Refunds

Returns and refunds are processed according to our Return & Refund Policy. Please review that policy before requesting a return.

7. Intellectual Property

All content on this website—including logos, images, text, graphics, and designs—is the property of Cozelle and may not be copied, reproduced, or used without prior written permission.

8. Limitation of Liability

Cozelle is not liable for indirect, incidental, or consequential damages arising from the use of our website or products, except where required by applicable law.

9. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes become effective immediately after they are published on the website.

10. Contact Us

If you have any questions regarding these Terms of Service, please contact us:

Cozelle

📧 Email: cozellestore@gmail.com

📞 Phone: +92 318 2566622

Thank you for choosing Cozelle. We appreciate your trust and look forward to serving you.